Speech Assistant

Welcome to the Numberless Enterprise

The Mobiso Speech Assistant is a speech enabled auto attendant (SEAA) solution that utilizes Lyrix’s patent-winning PeopleFind technology to fundamentally change the way your business communicates. The proven highly accurate Speech Assistant lets your customers reach your employees quickly and effortlessly without the frustration of traditional ‘dial by name’ lookup. Mobiso Speech Assistant begins with best-in-class ASR technology from Nuance, and utilizing proprietary PeopleFind software delivers a superior caller experience leading to increased customer satisfaction and higher employee productivity.

Mobiso Speech Assistant has been deployed among the world’s most demanding enterprises where accuracy, security, integration, and ROI are fundamental. With an increasing number of employees working from home or from their mobile devices, Speech Assistant enables a "numberless enterprise," allowing employees to be increasingly mobile and still reachable all while maintaining personal phone number privacy. Even with employee churn, that would negatively impact recognition performance with some SEAA solutions, PeopleFind Day2 Linguistics - available only from Lyrix - ensures continuous speech recognition improvement over time.

Enterprise Experience

Continuous Improvement over time is critical to the success of an SEAA deployment. Mobiso Speech Assistant achieves this first through the included Lyrix Master Dictionary which delivers superior performance out of the box by including all other name pronunciations from all previous and existing Lyrix customers. Additionally, Day2 Linguistic Services improve recognition over time by identifying and correcting substandard speech interactions. Thirdly, patented Logical Choice software remembers the callers’ preferences to improve recognition and reduce the time to connect. Finally, a customized caller experience is created through the web based Administration interface allowing enterprises to have a consistent and high quality customer interaction.

Downolad Mobiso's Speech Assistant Datasheet

Complete a request form to learn more about how Mobiso’s Speech Assistant solution can help your business be more productive.

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